Frequently Asked Questions:
+ How do I receive my Product?
After paying for your product via Paypal, one of two things will happen.
1. You will get automatically get a SAVE AS dialog where you will instantly download the product. Here you will just select the location you want to save the file and it will be saved to your computer.
2. If you do not automatically get the SAVE AS dialog to instantly download your product, then after completing the purchase in Paypal you will see a link saying something like "Return to Website" this will take you directly to where you will download the product.
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+ How can ask you a question?
The best way to ask a question is to click on the "Contact Us" tab.
Here, you'll be able to email your question and you'll have the opportunity to join my Master Excel Tips for Ultimate Success Newsletter. An invaluable source of information absolutely free with no obligation!!
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+ Can you ship training programs through the mail?
Yes, Programs can be mailed on either a CD or DVD. Please visit the contact us tab and email me the specific prgrams and I'll provide you with an invoice invoice.
(There's an additional $10 charge per order)
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+ Can I order your training program through the mail?
Absolutely, you can send a check or money order
made out to:
Firefalls Publishing, LLC
P.O. Box 949
Lindenhurst, NY 11757
Please be sure to include a note with your email address (I will email you a download link to download your program) and include exactly which program your purchasing.
You may want to send me a quick email to let me know what you want.
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+ Can I recommend new products that I would like to see created?
Absolutely, click on the "Contact Us" and send me an email.
I welcome any suggestions you have.
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